This move was for my daughter and it was terrible from the initial first call to the last piece of furniture coming off truck. We were told 8-9 am but when it reached 8:30 we called local office and spoke to someone named Chris. He sounded very rude on the phone. Apparently had a few issues that morning delaying crew getting to our house. So they finally arrived later in morning. Everything was off to ok start until I noticed a lot of cursing going on that was upsetting. I asked them to please tone it down and be professional. That just pissed them off even more to the point they were being very careless with the furniture. The manager Chris was calling crew throughout day over and over and over yelling and screaming at top of his lungs to where I could hear every word from across the room in kitchen. I asked what was that? And crew said oh he's always like that. So now crew is trying to rush and throw everything on truck on top of already not doing a great job. One of the crewmen even made the comment we are way overworked and underpaid and management is horrible. Needless to say we have a lot of damage, the movers hate management and their jobs, and we had to pay for a horrible move. I spoke with friends afterward who encountered a lot of these same issues. Even had same issue with managers calling a ridiculous number of times. Get these people out of business as this seems to be a reoccurring issue. I will also be following up with BBB and stopping payment on my credit card.
We had an unusual request and I was worried about the price being too high. We needed to move furnishings from a rental house in rural North Carolina back to our house in Birmingham. John and Chris at All My Sons moving were extremely accommodating. Their prices were very reasonable and gave me all the information I needed up front. They kept in touch with me at just the right time. And then we get to the guys that actually did the moving. They looked like kids, but they were true professionals. Furnishings were wrapped in blankets to prevent scratching - I was just amazed. No marks on the wall. Josh, Josh, and Chris were just fabulous. I will definitely be calling these guys when I move again. Highly recommended.
They kept the line of communication open until move was complete. The crew was very careful and made sure we were satisfied. The equipment was very presentable. They would have gotten a five but I didn't get a receipt or offered one.
The actual moving team was awesome, fast and careful. Getting them there was another story. I booked two weeks in advance for an 8am move. The afternoon before the move they called and postponed until the next day for 4pm. On the rescheduled day 30 minutes before they were scheduled to arrive they called to cancel. After telling them I had no other options as it was a holiday and I couldn't even rent a truck they finally sent a team. They arrived 2 hours after the scheduled time. It was after 9pm when the truck was unloaded and my things were inside. And I still paid full price. Will not use again.
Dewayne is awesome! He is a packing machine! Best mover that we have ever had! Randy, Jeremy and Chris are extremely professionally. I HIGHLY recommend this company. Seriously, the best movers we have ever had!!! -Tammy & Greg
All My Sons Moving Storage is a US Moving Company based in Pelham, Alabama. All My Sons Moving Storage is located at 3129 Pelham Pkwy, Pelham, AL 35124, USA.
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